TTA-75056 Industrial Service Systems, 4 cr
Vastuuhenkilö
Miia Martinsuo
Opetus
| Toteutuskerta | Periodi | Vastuuhenkilö | Suoritusvaatimukset |
| TTA-75056 2017-01 | 3 |
Miia Martinsuo |
Two assignments and exam. |
Osaamistavoitteet
This course familiarizes the students with the configuration of service offerings, design of service delivery systems, and organization and management of service systems in industrial firms. After participating in the course, the students will know the components of modern, successful industrial service systems, understand their design and coordination requirements, and are capable to analyze and utilize industrial service systems in companies' business.
Sisältö
| Sisältö | Ydinsisältö | Täydentävä tietämys | Erityistietämys |
| 1. | Configuration of service offerings | ||
| 2. | Design of service delivery systems | Coordination and success of service systems | |
| 3. | Managing service systems in industrial firms | ||
| 4. | Analyzing service systems | Control of service systems |
Esitietovaatimukset
| Opintojakso | P/S | Selite |
| TTA-11010 Teollisuustalouden perusteet | Mandatory | |
| TTA-72030 Toiminnanohjaus | Advisable |
Tietoa esitietovaatimuksista
Basics of industrial management (teollisuustalouden perusteet) or equivalent is a necessary prerequisite. Also students will benefit from basic knowledge in operations management.
Vastaavuudet
Opintojakso ei vastaan mitään toista opintojaksoa