TTA-75056 Industrial Service Systems, 4 cr
Person responsible
Miia Martinsuo
Lessons
| Implementation | Period | Person responsible | Requirements |
| TTA-75056 2018-01 | 3 |
Miia Martinsuo |
Two assignments and exam. |
Learning Outcomes
This course familiarizes the students with the configuration of service offerings, design of service delivery systems, and organization and management of service systems in industrial firms. After participating in the course, the students will know the components of modern, successful industrial service systems, understand their design and coordination requirements, and are capable to analyze and utilize industrial service systems in companies' business.
Content
| Content | Core content | Complementary knowledge | Specialist knowledge |
| 1. | Configuration of service offerings | ||
| 2. | Design of service delivery systems | Coordination and success of service systems | |
| 3. | Managing service systems in industrial firms | ||
| 4. | Analyzing service systems | Control of service systems |
Prerequisites
| Course | Mandatory/Advisable | Description |
| TTA-11010 Teollisuustalouden perusteet | Mandatory | |
| TTA-72030 Toiminnanohjaus | Advisable |
Additional information about prerequisites
Basics of industrial management (teollisuustalouden perusteet) or equivalent is a necessary prerequisite. Also students will benefit from basic knowledge in operations management.
Correspondence of content
| Course | Corresponds course | Description |
| TTA-75056 Industrial Service Systems, 4 cr | TTA-75057 Industrial Service Systems, 5 cr |