Course Catalog 2007-2008

TETA-2406 QUALITY MANAGEMENT, 4 cr
Quality Management

Courses persons responsible
Ozgur Dedehayir

Lecturers
Ozgur Dedehayir

Language of Instruction
Language of instruction is English.

Objectives
The objective of this course is to give students an overview of quality management. Lectures are intended to introduce and discuss relevant theory, while a group exercise work is devised to give students practical experience through the application of covered theories.

Content
Content Core content Complementary knowledge Specialist knowledge
1. The lecture series cover a variety of topics related to quality management:
- definitions of quality
- historical evolution of quality management
- the gurus of quality management
- quality awards and certification
- TQM (Total Quality Management)
- problem solving approaches
- basic quality tools
- inspection methods
- SPC (statistical process control)
- process capability
- acceptance sampling 		      

Requirements for completing the course
Exam and written assignment.

Evaluation criteria for the course

  • Used assessment scale is numeric (1-5)

    • Study material
    Type Name Auhor ISBN URL Edition, availability... Exam material Language
    Book Operations Management (only part 4: quality) Stevenson     9ed Yes  English 

    Prerequisites
    Prequisite relations (Sign up to TUT Intranet required)

    Remarks

    More information available on the course's web site.

  • Partial passing of course must be in connection with the same round of implementation.

    • Distance learning

  • ITC utilized during the course

    • - In information distribution via homepage, newsgroups or mailing lists, e.g. current issues, timetables
    - In compiling teaching material, particularly for online use or other electronic media
    - In compiling exercise, group or laboratory work
    - In interaction and discussion, such as online discussions, chat

  • Estimate as a percentage of the implementation of the course

    • - Contact teaching: 50 %
    - Distance learning: 10 %
    - Proportion of a student's independent study: 40 %

  • Description of the course implementation from ICT point of view

    • There is no mandatory contact.
    The exam will be a 3hour written test, consisting of short and longer answer questions.

    Scaling
    Methods of instructionHours
    Lectures 40
    Assignments 20

    Study materials Hours
    Stevenson's book chapters 20

    Other scaledHours
    Preparation for exam 20
    Exam/midterm exam 3
    Total sum 103

    Correspondence of content
    2901030 Quality Management

    Course homepage

    Last modified 03.10.2007
    Modified byOzgur Dedehayir