Course Catalog 2008-2009 Basic
Basic	Pori	International	Postgraduate	Open University
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Course Catalog 2008-2009

TETA-2406 Quality Management, 4 cr

Course´s person responsible

Santiago Velasquez Franco

Implementations

Lecture times and places Target group recommended to

Implementation 1

Per 2 :
Wednesday 14 - 16, TB109
Per 3 :
Tuesday 14 - 16, S2

Requirements

Exam and Group Assignment.
Completion parts must belong to the same implementation

Objectives

We strive to obtain quality in everything that we do. So, why shouldn't we learn how to manage it? This course will introduce you to the most important theories, tools, and methodologies related to the management of quality. The course is intended to approach your interest in a didactic and structured way. Your final grade will be based on a Group Assignment and the final Exam. Welcome!

Content

Content Core content Complementary knowledge Specialist knowledge

1. The topics which we will cover are: - Why do we have to learn about Quality Management (QM)? - Why is there such an interest in QM? - Who are responsible for what we know today about QM - What should we understand about quality if we want to know how to manage it? - What exists today in order to support Quality Management? - What Tools and Techniques are available out there? - What is Quality Control? How is it linked to Statistical Analysis?

Study material

Type Name Author ISBN URL Edition, availability, ... Examination material Language

Book Operations Management (only part 4: quality) Stevenson 9ed English

Prerequisite relations (Requires logging in to POP)

Correspondence of content

Course	Corresponds course	Description
TETA-2406 Quality Management, 4 cr	2901030 Quality Management, 2 cu

More precise information per implementation

Description Methods of instruction Implementation

Implementation 1 We strive to obtain quality in everything that we do. So, why shouldn't we learn how to manage it? This course will introduce you to the most important theories, tools, and methodologies related to the management of quality. The course is intended to approach your interest in a didactic and structured way. Your final grade will be based on a Group Assignment and the final Exam. Welcome! Lectures
Contact teaching: 0 %
Distance learning: 0 %
Self-directed learning: 0 %

Last modified 11.09.2008

Modifier Santiago Velasquez Franco

	Lecture times and places	Target group recommended to
Implementation 1	Per 2 : Wednesday 14 - 16, TB109 Per 3 : Tuesday 14 - 16, S2

Content	Core content	Complementary knowledge	Specialist knowledge
1.	The topics which we will cover are: - Why do we have to learn about Quality Management (QM)? - Why is there such an interest in QM? - Who are responsible for what we know today about QM - What should we understand about quality if we want to know how to manage it? - What exists today in order to support Quality Management? - What Tools and Techniques are available out there? - What is Quality Control? How is it linked to Statistical Analysis?

Type	Name	Author	ISBN	URL	Edition, availability, ...	Examination material	Language
Book	Operations Management (only part 4: quality)	Stevenson			9ed		English

	Description	Methods of instruction	Implementation
Implementation 1	We strive to obtain quality in everything that we do. So, why shouldn't we learn how to manage it? This course will introduce you to the most important theories, tools, and methodologies related to the management of quality. The course is intended to approach your interest in a didactic and structured way. Your final grade will be based on a Group Assignment and the final Exam. Welcome!	Lectures	Contact teaching: 0 % Distance learning: 0 % Self-directed learning: 0 %

Last modified	11.09.2008
Modifier	Santiago Velasquez Franco

Course Catalog 2008-2009 Basic

Course Catalog 2008-2009