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Course Catalog 2010-2011
TETA-1046 Speech Communication and Negotiation Skills, 3 cr |
Person responsible
Pentti Vanha-aho, Pauliina Perttuli, Helena Vatanen, Eeva Kiiskinen
Lessons
| Study type | P1 | P2 | P3 | P4 | Summer | Implementations | Lecture times and places |
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Requirements
Lectures, exercises, final exam
Completion parts must belong to the same implementation
Principles and baselines related to teaching and learning
Students will make 1-3 short presentations, one prepared presentation (6-8 min.). They will participate in two negotiation. All exercises consist of various forms of feedback, like discussions, writing a self-analysis based on the feedback from different sources, immediate feedback (oral and paper), video replay, and teacher evaluation.
Learning outcomes
Students will be able to define the basic principles of speech communication and factors of negotiation as human interaction. They will be able to interpret and explain theoretical perspectives related to speaker/communicator vs. listener/audience relationships and negotiation process approach. They will be able to support the perspectives by examples. Students will learn the key concepts of intercultural communication and thereafter they can define and classify the concepts in key terms supported by explanations and examples. Communication & negotiation skills: Students will be able to plan informative and persuasive outline plans for presentations and speeches. They will be able to apply the outline plans for presentations. They apply different verbal and visual support. Students will produce a negotiation plan, present the objectives of the plan in a multi-party group, and make decisions and compromises with group members.
Content
| Content | Core content | Complementary knowledge | Specialist knowledge |
| 1. | Communication theories, perspectives on human communication: -basic concepts, Johari Window, listening -mechanistic, psychologiacal, interactive, and pragmatic models -Johari Window, the disclosure of the self -speaker - listener relationship | -to apply models to the demands of different presentations, meetings, and negotiations | |
| 2. | Presentations -speaker-material-audience-occasion model, inventional approach -preparation of different presentations -persuasive and informative models -visual support and its impact | -key elements of the professional presentation applied to the situational variation | -knowledge how to plan presentations for culturally diverse audiences |
| 3. | Intercultural communication -concept of the culture -stereotypes, ethnocentrism -low and high context cultures -cultural dimensions (Hofstede) -culture shock -intercultural aspects on nonverbal communication | -analysis of cultural diversity -analysis of the home culture and foreign target culture | -applying cultural competence |
| 4. | Negotiation skills -negotiation concept and its key elements -preparation factors, process analysis, decision making -principled method of negotiating -practical skills of the participant and the chairperson | -means of persuasion and cooperation -understanding of the tactics and strategy |
Evaluation criteria for the course
-25% presentations & oral skills -25% negotiations & group activities -25% active participation, feedback discussions, group support -25% final test -mastering the learning outcomes in a good level gives grade 3 -performance above the average gives 4 -performance in an outstanding way gives 5, then the student can explain all the the theoretical viewpoints and support them with practice, and performs all the exercises in an axcellent way
Assessment scale:
Numerical evaluation scale (1-5) will be used on the course
Partial passing:
Prerequisite relations (Requires logging in to POP)
Correspondence of content
| Course | Corresponds course | Description |
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More precise information per implementation
| Implementation | Description | Methods of instruction | Implementation |
| Speech Communication and Negotiation Skills (Vanha-aho) | |||
| Speech Communication and Negotiation Skills (Kiiskinen, International Master's Programme in Business and Technology) | |||
| Speech Communication and Negotiation Skills (Kiiskinen, International Master's Degree Programme in Machine Automation) |