Opetusohjelma
2012–2013
Arkistoitu opetusohjelma 2012–2013
Selaat vanhentunutta opetusohjelmaa. Voimassa olevan opetusohjelman löydät täältä.
KATJOS42
Service logic as a foundation for service management
5
ECTS
Periods
Language of instruction
English
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
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KATJOS42
Service Logic as a Foundation for Service Management
Participation in course work
Kauppatieteiden tutkinto-ohjelma
School of Management
School of Management
Learning outcomes
Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.
Enrolment for University Studies
Attention! There is pre-assignment for the course that you need to do before the course starts. You will find the pre-assignment in Moodle after 15th of October 2012.
Enrolment time has expired
Teachers
Ritva Höykinpuro, Teacher responsible
Teaching
23-Oct-2012
–
27-Nov-2012
Lectures 15 hours
Tue 23-Oct-2012 - 30-Oct-2012 weekly at 10-13, Pinni A3111
Mon 5-Nov-2012 at 10-13, Pinni A3111
Tue 20-Nov-2012 at 10-13, Pinni A3111
Tue 27-Nov-2012 at 10-13, Main building ls A4
Evaluation criteria
Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.