Opetusohjelma
2017–2018
Arkistoitu opetusohjelma 2017–2018
Selaat vanhentunutta opetusohjelmaa. Voimassa olevan opetusohjelman löydät täältä.
KATJOS42
Service Management
5
ECTS
Periods
Language of instruction
English
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
-
KATJOS42
Service Management
Participation in course work
Kauppatieteiden tutkinto-ohjelma
Yrityksen johtaminen
Faculty of Management
Yrityksen johtaminen
Faculty of Management
Learning outcomes
Students understand the role of service, and service logic in business design, management and organisations. Students understand the development of service research, and learn the different scientific discussions in this field of study.
Enrolment for University Studies
Enrolment time has expired
Teachers
Ritva Höykinpuro, Teacher responsible
ritva.hoykinpuro[ät]tuni.fi
Teaching
30-Oct-2017
–
27-Nov-2017
Lectures 15 hours + 3 hours Web-based
Mon 30-Oct-2017 - 27-Nov-2017 weekly at 9-12, Pinni ls A1081
Study materials
Journal articles chosen by the lecturer
Further information
This course is primarily for:
- Master students in Management and Organization studies
- Master level exchange students of Faculty of Management (business studies)
- Third year bachelor level exchange students of Faculty of Management (business sudies) who have completed KATMAA13 Service Marketing course in period I can also enroll. Completing KATMAA13 is a prerequirement for exchange students if you have not completed an equivalent course at your home university.