Opetusohjelma
2013–2014
Arkistoitu opetusohjelma 2013–2014
Selaat vanhentunutta opetusohjelmaa. Voimassa olevan opetusohjelman löydät täältä.
KATJOS42
Service logic as a foundation for service management
5
ECTS
Periods
Language of instruction
English
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
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KATJOS42
Service Logic as a Foundation for Service Management
Participation in course work
Kauppatieteiden tutkinto-ohjelma
School of Management
School of Management
Learning outcomes
Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.
Enrolment for University Studies
Enrolment time has expired
Teachers
Ritva Höykinpuro, Teacher responsible
Teaching
30-Oct-2013
–
14-Nov-2013
Lectures 15 hours
Wed 30-Oct-2013 at 10-12, Pinni B ls B3116
Tue 5-Nov-2013 - 12-Nov-2013 weekly at 10-13, Päätalo ls A4
Thu 7-Nov-2013 - 14-Nov-2013 weekly at 10-13, Päätalo ls A2B
Evaluation criteria
Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.
Further information
Please, notice the changes in lecture places and the date of the first lecture.