English
Advanced studies
Degree Programme in Business Studies
School of Management
Learning outcomes
Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.
Enrolment for University Studies
Enrolment time has expired
Teachers
Ritva Höykinpuro, Teacher responsible
Teaching
29-Oct-2014
–
26-Nov-2014
Lectures 15 hours
Wed 29-Oct-2014 at 10-12, Pinni A1081
Mon 3-Nov-2014 at 10-13, Pinni A1081
Wed 12-Nov-2014 at 10-13, Pinni A1081
Wed 19-Nov-2014 at 10-13, Pinni A1081
Wed 26-Nov-2014 at 10-13, Pinni A1081
Evaluation criteria
Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.