Students learn to understand the role of service in modern service organizations from an interdisciplinary perspective. Additionally, the students learn the theoretical framework of service logic for managing service organizations.
Attention! There is pre-assignment for the course that you need to do before the course starts. You will find the pre-assignment in Moodle after 15th of October 2012.
Pre-assignment, a group work / a case study, a learning diary based on lectures and readings.