Teaching Schedule
2016–2017
Archived teaching schedules 2016–2017
You are browsing archived teaching schedule. Current teaching schedules can be found here.
KATJOS42
Service Management
5
ECTS
Periods
Language of instruction
English
Type or level of studies
Advanced studies
Course unit descriptions in the curriculum
- KATJOS42 Service Management
Degree Programme in Business Studies
Management and Organization
School of Management
Management and Organization
School of Management
Learning outcomes
Students understand the role of service, and service logic in business design, management and organisations. Students understand the development of service research, and learn the different scientific discussions in this field of study.
Enrolment for University Studies
Enrolment time has expired
Teachers
Ritva Höykinpuro, Teacher responsible
ritva.hoykinpuro[ät]tuni.fi
Teaching
25-Oct-2016
–
22-Nov-2016
Lectures 15 hours + 3 hours Web-based
Tue 25-Oct-2016 - 22-Nov-2016 weekly at 9-12, Virta 114
Study materials
Journal articles chosen by the lecturer
Further information
This course is primarily for:
- Master students in Management and Organization studies
- Exchange students who have completed KATMAA13 Service Marketing course in period I. Completing KATMAA13 is a prerequirement for exchange students.