After completing the course students will understand:
• Characteristics and dynamics of the creative organisation framework
• Innovation management theory
• Product development from a customer-centred perspective
• Project management process and characteristic requirements
• Fundamentals of customer relationship management (CRM)
Bilton, Chris (2007) Management and Creativity: From Creative Industries to Creative Management. Oxford, UK: Blackwell Publishing.
Christiansen, Clayton (2013) The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail, 2nd ed. Boston: Harvard Business Review Press.
Other materials will be provided either as a packet to photocopy, or where possible as PDF files on the course Moodle site.
Max. number of students 20. There are some places available for students from outside the Media Management programme.