Industrial Service Systems, 5 cr

Tampere University

Description
Completion options

Teaching periods

Course code

TUTA.342

Language of instruction

English

Academic years

2024–2025, 2025–2026, 2026–2027

Level of study

Advanced studies

Grading scale

General scale, 0-5

Persons responsible

Responsible teacher:

Teemu Laine

Responsible organisation

Faculty of Management and Business 100 %

Coordinating organisation

Industrial Engineering and Management Studies 100 %

Core content

Development and management of service offerings
Design of service delivery systems
Managing service systems in industrial firms
Analyzing service systems

Complementary knowledge

Customer information and involvement
Organizing the service delivery
Coordination and success of service systems
Control of service systems

Learning outcomes

Prerequisites

Compulsory prerequisites

Recommended prerequisites

Further information

Learning material

Equivalences

Studies that include this course

Completion option 1

Spring 2025 implementation is based on two lectures and individual assignments of the students. The assignments are outlined in the opening lecture. Please note, only those students, for whom the course is compulsory, will be admitted to the course.

Participation in teaching

Lectures (English)

03.03.2025 – 09.05.2025