IT Helpdesk service hours and contact information

IT Helpdesk service hours

IT Helpdesk’s electronic service on weekdays at 8-17, outside term time 8-15. IT Helpdesk also helps on campuses if the problem cannot be solved with remote support tools.

• Chat and Chatbot (IT services on the intranet)
• 0294 520 500
• it-helpdesk [at] tuni.fi (it-helpdesk[at]tuni[dot]fi)
• Service channel helpdesk.tuni.fi

Calling the IT Helpdesk service number is chargeable (local network/mobile call charge). The price of the call is determined according to the operator’s price list.

Service channel helpdesk.tuni.fi

The service channel can be used to order services from service units, make work requests and monitor the progress of requests. You can find the service channel at helpdesk.tuni.fi.

status.tuni.fi

status.tuni.fi website provides information on IT related issues, service degradation and other disturbances. The page also contains information on future maintenance evenings.