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Course unit, curriculum year 2024–2025
TUTA.342

Industrial Service Systems, 5 cr

Tampere University
Teaching periods
Active in period 4 (3.3.2025–31.5.2025)
Course code
TUTA.342
Language of instruction
English
Academic years
2024–2025, 2025–2026, 2026–2027
Level of study
Advanced studies
Grading scale
General scale, 0-5
Persons responsible
Responsible teacher:
Khadijeh Momeni
Responsible teacher:
Teemu Laine
Responsible organisation
Faculty of Management and Business 100 %
Coordinating organisation
Industrial Engineering and Management Studies 100 %
Core content
  • Development and management of service offerings
  • Design of service delivery systems
  • Managing service systems in industrial firms
  • Analyzing service systems
Complementary knowledge
  • Customer information and involvement
  • Organizing the service delivery
  • Coordination and success of service systems
  • Control of service systems
Learning outcomes
Prerequisites
Compulsory prerequisites
Recommended prerequisites
Further information
Learning material
Equivalences
Studies that include this course
Completion option 1
Three group assignments and an individual learning portfolio

Participation in teaching

03.03.2025 09.05.2025
Active in period 4 (3.3.2025–31.5.2025)