TTA-75056 Industrial Service Systems, 4 cr
Person responsible
Miia Martinsuo
Lessons
| Implementation | Period | Person responsible | Requirements |
| TTA-75056 2016-01 | 3 |
Miia Martinsuo Matias Ståhle Eija Vaittinen |
Two assignments and exam. |
Learning Outcomes
This course familiarizes the students with the configuration of service offerings, design of service delivery systems, and organization and management of service systems in industrial firms. After participating in the course, the students will know the components of modern, successful industrial service systems, understand their design and coordination requirements, and are capable to analyze and utilize industrial service systems in companies' business.
Content
| Content | Core content | Complementary knowledge | Specialist knowledge |
| 1. | Configuration of service offerings | ||
| 2. | Design of service delivery systems | Coordination and success of service systems | |
| 3. | Managing service systems in industrial firms | ||
| 4. | Analyzing service systems | Control of service systems |
Prerequisites
| Course | Mandatory/Advisable | Description |
| TTA-11016 Basics of Industrial Management | Advisable |
Additional information about prerequisites
Basics of industrial management or equivalent is recommended! Also students will benefit from basic knowledge in operations management.
Correspondence of content
There is no equivalence with any other courses