Organizations establish change programs to implement the organization strategy by projects and initiatives that are expected to deliver outcomes, capture value, and deliver benefits. Change programs contain multiple projects and tasks for exploration, transformation, new product or service development, platform creation, and solution delivery, which together would lead to the implementation of a new organization structure and routines.
Juan Carlos Guzmán Monet aims to offer a new understanding of the practices used by program management teams to manage the scope of change programs during their implementation. To this end, the study focused on two program scope management episodes: scope definition and the management of its evolution during program implementation. In addition, Guzmán Monet investigated how the relationship between a program management team and the parent organization develops during program implementation to ensure the success of the program.
Valuable information to organizational change programs actors
Oftentimes the change program goals are presented as rough vision statements, and the pursued change is uncertain and complex. The study identifies the practices the program management team uses to define the scope of the change programs and manage its evolution over time. In addition, it provides information about how the relationship between the program and the parent organization that hosts the program develops over time.
The results show how the level of engagement changes over time depending on the managers’ organizational position.
”My research in four change programs offers a framework of practices the program management teams use to define the scope of change programs and manage its evolution over time”, Guzmán Monet explains.
“In addition to the practices, I address the relationship between the program management team with the parent organization’s different management levels".
The dissertation provides valuable information to organizational change programs actors: the parent organization’s managers involved in the change program implementation, change practitioners, change program members, and change program management teams.
“The findings show that changes in the parent organization context might contribute to changes in the change program scope. However, this depends on the level of alignment of the program with the organization strategy and the collaboration between the program management team and the parent organization management at different levels”, says Juan Carlos Guzmán Monet in his research.
Juan Carlos Guzmán Monet is certified Senior Project Manager, IPMA Level B® and PMP® with over 20 years of global experience in the management of ICT, IT Service Management, Telecom, and Information System Integration projects and programs. In the last 8 years, he has been working in Telia Company, training, coaching and mentoring employees, teams, units in their transformation to implement business agility.
Public defense on 26 April
The doctoral dissertation of M.Sc. (Eng.) Juan Carlos Guzmán Monet in the field of Industrial Engineering and Management titled Practices for Scope Management in Change Programs will be publicly examined at the Faculty of Management and Business at Tampere University in Pieni sali 1 in Festia building (address: Korkeakoulunkatu 8, Tampere) at 12:00 on Friday 26 April, 2024. The opponent will be Associate Professor Joana Geraldi from Copenhagen Business School. The Custos will be Professor Miia Martinsuo from University of Turku, Faculty of Technology (Previously department of Industrial Engineering and Management, Tampere University).
The doctoral dissertation is available online
The public defence can be followed via remote connection
Photo: Daryl Seager